Network cabling & Wi-Fi
From the cable to the coverage, planned once
Servers & data backup
Backups tested by actually restoring them
How we work
-
On-site service
Our team is based in Flushing, Queens, and comes to your shop, office or home. Software and settings problems can also be handled remotely.
-
Quote first, then work
You get a written quote after an on-site assessment. Work starts only when you approve, and any extra time is discussed first.
-
A clear pricing method
Trip charge by round-trip mileage, labor by actual time. Tolls, the congestion toll and parking are passed through at cost, with no markup.
How pricing works -
Service area
All five NYC boroughs, Long Island, northern and central New Jersey, the lower Hudson Valley and coastal Connecticut. Farther areas: please book in advance.
See the service area
Overview
Who it is for
- Accounting, law, medical and real-estate offices
- Design, architecture and engineering studios
- Companies and shops with several computers sharing files
- Teams on company email that need accounts managed
What we do
The work this service usually covers. The exact scope is set out in the written quote after an on-site assessment.
-
File servers and NAS
Equipment chosen and installed, with shared folders, user accounts and permissions, so your team works from one place instead of passing files around on USB sticks and chat apps.
-
Backup and recovery planning
Planned on the 3-2-1 rule: at least three copies, on two kinds of storage, one kept off site or in the cloud. We write down what is backed up and how long it is kept.
-
Restore tests
We regularly restore real files from the backup to prove it works, and leave you written steps for restoring.
-
Servers and virtualization
Several virtual machines on one server, for example accounting software and file sharing kept separate, which makes management, backup and later moves easier.
-
Updates and health checks
System and security updates for servers, NAS and office computers, with a backup confirmed first. Alerts for drive health, storage space and backup results are emailed to you.
-
Microsoft 365 / Google Workspace admin Company email, accounts, shared drives and permissions; accounts opened when people join and closed promptly when they leave.
How it works
Nothing starts until you approve the quote, and parts or equipment are bought only with your OK.
-
Understand what you have
We look at your computers, servers and where the data lives, and ask which data matters most, how long you can be down and how much recent work you could afford to lose.
-
Plan and written quote
You get a backup and equipment plan with a written quote. Drives, NAS units and software licenses are bought at cost with the receipt, only with your approval.
-
Setup and a test restore
We install, configure and move the data, then run a test restore. Steps that need downtime are scheduled outside your opening hours where possible.
-
Written handover and an itemized invoice
You get a write-up of the equipment, admin accounts, backup locations and restore steps. The invoice itemizes labor, the trip charge and any pass-through costs.
Get a rough idea of the cost
Enter an address or ZIP code and choose the service to see a rough range. Tolls, the congestion toll and parking are extra at actual cost; the final figure is the written quote after an on-site assessment.
Questions
Common questions about cost, scheduling and scope.
We already use cloud storage. Do we need a separate backup?
Syncing is not the same as backup: when a file is deleted by mistake or encrypted by ransomware, the cloud copy often changes too. Some services keep version history, which helps, but it usually does not replace an independent backup. Whether you need a local or second cloud backup depends on how much data you have, your internet speed and how quickly you need to recover; after a visit we explain the trade-offs and you decide.
Can you come by for regular maintenance?
Yes. We agree on how often to check, for example monthly or quarterly, and look at drives, updates and backup logs, then send you the results in writing. Each visit is billed under our usual pricing method: trip charge plus labor time.
Will you see our company data?
We only work on the systems the job requires, within the scope you approve, and we do not keep your data on our own equipment unless the job needs it and you agree first. Admin accounts are created in your company’s name, and we recommend changing shared passwords after the handover.
Can we keep using our old server?
It depends on the hardware’s condition and whether the operating system still gets security updates. We check and explain the risks of keeping it, along with the options for upgrading or moving, and you decide.
How is the cost worked out?
The trip charge is based on round-trip mileage on the Google Maps fastest route. Labor is billed by actual time, with a 1-hour minimum per visit and 15-minute increments after that. Tolls, the Manhattan congestion toll and parking are passed through at actual cost with no markup and itemized; parts are at cost with the receipt and bought only with your approval. You get a written quote after an on-site assessment. See the Pricing page for details.
Another question? Call (315) 888-5858 or message us on WeChat.
Need someone on site?
Tell us what is going on. We look at the problem first and give you a written quote after an on-site assessment.
Farther areas: please book in advance