Home cameras & smart locks
Cameras, video doorbells, smart and security locks
Smart products, sourced & installed
We choose it, buy it and install it
How we work
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On-site service
Our team is based in Flushing, Queens, and comes to your shop, office or home. Software and settings problems can also be handled remotely.
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Quote first, then work
You get a written quote after an on-site assessment. Work starts only when you approve, and any extra time is discussed first.
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A clear pricing method
Trip charge by round-trip mileage, labor by actual time. Tolls, the congestion toll and parking are passed through at cost, with no markup.
How pricing works -
Service area
All five NYC boroughs, Long Island, northern and central New Jersey, the lower Hudson Valley and coastal Connecticut. Farther areas: please book in advance.
See the service area
Overview
Smart devices come in endless models and spec sheets, and the wrong pick either won’t fit or never quite works the way you want. We learn what you need, your budget and your space, recommend suitable products, and explain the trade-offs and any ongoing fees. Once you approve, we buy them at cost with the original receipt and no markup, then install, configure and show you how to use them.
Who it is for
- Families who don’t want to research models or risk buying the wrong one
- Small businesses that want cameras, network and storage bought and installed in one go
- Anyone who bought a device and can’t get it working right
- Adult children setting up devices in their parents’ home
What we do
The work this service usually covers. The exact scope is set out in the written quote after an on-site assessment.
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Needs and recommendations
A few suitable options for your home or store’s size, use and budget, with the differences and any subscription fees explained. We aren’t tied to any brand.
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Cameras and video doorbells
Cameras, recorders and video doorbells for homes and stores, chosen, installed and set up for viewing on your phone.
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Smart and security locks
We measure the door before choosing the lock, so you don’t end up with one that won’t fit.
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NAS and backup storage
Family photos or office files kept in one place and backed up on a schedule, with a NAS and drives sized for the job.
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Routers and mesh Wi-Fi A router or mesh system chosen for your floors, square footage and walls, to reach the rooms the signal keeps missing.
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Bought at cost, installed on site
Bought only with your approval, at cost with the original receipt; installation, setup and walkthrough are billed as labor.
How it works
Nothing starts until you approve the quote, and parts or equipment are bought only with your OK.
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Tell us what you need
What you want to solve, roughly what the home or store is like, and your budget. Farther areas: please book in advance.
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Recommendation and written quote
We recommend products and estimate the equipment cost and the installation work. Where the site matters, such as camera positions or Wi-Fi coverage, you get a written quote after an on-site assessment. -
Bought once you approve
After you confirm the models and the quote, we buy them at cost with the original receipt and no markup.
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Installed, explained, itemized
We install, configure and test on site, and show you the daily use. The invoice itemizes labor, the trip charge, pass-through costs and equipment receipts.
Get a rough idea of the cost
Enter an address or ZIP code and choose the service to see a rough range. Tolls, the congestion toll and parking are extra at actual cost; the final figure is the written quote after an on-site assessment.
Questions
Common questions about cost, scheduling and scope.
Do you mark up the products you buy for me?
No. Products are at cost with the original purchase receipt, and bought only with your approval. Installation and setup are billed as labor, and the trip charge and pass-through costs work as described on the Pricing page.
Can I buy the products myself?
Yes. We can give you a list of the models we suggest; you buy them and we come and install them. If you’ve already bought something, send us the model first so we can check it suits your home or store.
How do I choose and order a product?
What if a device is faulty?
Returns and after-sales service for the device itself are handled by the manufacturer and the retailer under their own policies, and the original receipt we give you can be used for that. We can help you contact them if needed. If you need us on site to remove, reinstall or set up a device again, it is billed as a normal visit (trip charge plus labor).
How is the cost worked out?
The trip charge is based on round-trip mileage on the Google Maps fastest route. Labor is billed by actual time, with a 1-hour minimum per visit and 15-minute increments after that. Tolls, the Manhattan congestion toll and parking are passed through at actual cost with no markup and itemized; parts are at cost with the receipt and bought only with your approval. You get a written quote after an on-site assessment. See the Pricing page for details.
Another question? Call (315) 888-5858 or message us on WeChat.
Need someone on site?
Tell us what is going on. We look at the problem first and give you a written quote after an on-site assessment.
Farther areas: please book in advance