Network cabling & Wi-Fi
From the cable to the coverage, planned once
POS systems for restaurants & retail
Registers, kitchen printers and card readers that work together
POS installation, setup and upkeep for restaurants and shops: terminals, receipt and kitchen printers, kitchen screens, card readers, menus and the network.
Estimate the costHow we work
-
On-site service
Our team is based in Flushing, Queens, and comes to your shop, office or home. Software and settings problems can also be handled remotely.
-
Quote first, then work
You get a written quote after an on-site assessment. Work starts only when you approve, and any extra time is discussed first.
-
A clear pricing method
Trip charge by round-trip mileage, labor by actual time. Tolls, the congestion toll and parking are passed through at cost, with no markup.
How pricing works -
Service area
All five NYC boroughs, Long Island, northern and central New Jersey, the lower Hudson Valley and coastal Connecticut. Farther areas: please book in advance.
See the service area
Overview
When the register stops, so does the business. We come to your restaurant, café or shop to install a new POS system or fix the one you have: terminals, receipt and kitchen printers, kitchen display screens, card readers, cash drawers, scanners and the network they all depend on. We are not tied to any POS brand, so we can help you compare options for your type of business and budget. Work can be scheduled before opening, after closing or on your day off to keep disruption to a minimum.
Who it is for
- Restaurants, cafés, bubble tea shops and takeout
- Supermarkets, grocery and convenience stores
- Salons, spas and other businesses that take payments
- Owners opening a new location or changing POS systems
What we do
The work this service usually covers. The exact scope is set out in the written quote after an on-site assessment.
-
New installs and system changes
Terminals, printers, cash drawers, scanners and other peripherals installed and connected, then tested one by one: ordering, tickets, card payments and receipts.
-
Menus and item data
Menus, combos, modifiers, tax settings, discounts and staff accounts set up. For shops, items and barcodes imported, with label printers and scales connected.
-
Printers and kitchen tickets
Receipt printers, kitchen printers and kitchen display screens (KDS) routed by station. Where the system supports it, kitchen tickets print in Chinese and receipts in English. We also fix tickets that do not print, print garbled or go missing.
-
Card readers and delivery tablets
Card terminals installed, networked and linked to the POS. Delivery-app tablets and their printers placed, powered and connected so the counter stays tidy.
-
A network for the register
Terminals, printers and card readers wired wherever possible and kept apart from customer Wi-Fi, to cut down on lag, lost tickets and failed card payments. -
Troubleshooting and upkeep
Frozen terminals, offline printers, card readers that will not connect and problems after updates, diagnosed and fixed on site.
How it works
Nothing starts until you approve the quote, and parts or equipment are bought only with your OK.
-
Tell us about your setup
Your type of business, the current system and device models (photos by WeChat or email are fine), and what needs fixing or when you plan to open.
-
On-site assessment and written quote
We look at the counter, kitchen and network, agree on the scope and give you a written quote listing the work and any equipment to buy.
-
Work scheduled around your hours
Nothing starts until you approve, and we can work before opening, after closing or on your day off. Equipment is bought at cost with the receipt, only with your approval; any extra time is discussed first.
-
Testing and an itemized invoice
We test ordering, tickets and card payments end to end and show your staff the basics. The invoice itemizes labor, the trip charge and any pass-through costs.
Get a rough idea of the cost
Enter an address or ZIP code and choose the service to see a rough range. Tolls, the congestion toll and parking are extra at actual cost; the final figure is the written quote after an on-site assessment.
Questions
Common questions about cost, scheduling and scope.
Which POS systems do you work with?
We are not tied to any brand and can look at most common restaurant and retail POS systems and peripherals. Tell us the system and device models first. Some settings on cloud-based systems can only be changed in the vendor’s back office or through their support line; in that case we can help you work with the vendor. We confirm we can help before booking a visit.
Can you work after closing or on a Sunday?
Yes, we schedule around you. Under our pricing method, labor in the evening (6 pm to 9 am), on Sundays and on holidays is billed at 1.5 times the normal labor charge; the trip charge and pass-through costs stay the same. Saturday daytime counts as a normal day, and there is no rush fee.
Can you fix card processing fees or slow deposits?
We install card terminals, connect them to the network and the POS, and fix connection problems on site. Merchant accounts, processing fees and deposits are part of your contract with the payment processor and have to be handled by them; we can write up what we found on the equipment and network so the conversation with them is easier.
Can you help us choose and buy POS equipment?
Yes. We compare a few options for your type of business and budget, explain the trade-offs and let you decide. Hardware is bought at cost with the receipt, only after you approve; software subscriptions are usually signed directly between you and the vendor, in your name.
How is the cost worked out?
The trip charge is based on round-trip mileage on the Google Maps fastest route. Labor is billed by actual time, with a 1-hour minimum per visit and 15-minute increments after that. Tolls, the Manhattan congestion toll and parking are passed through at actual cost with no markup and itemized; parts are at cost with the receipt and bought only with your approval. You get a written quote after an on-site assessment. See the Pricing page for details.
Another question? Call (315) 888-5858 or message us on WeChat.
Need someone on site?
Tell us what is going on. We look at the problem first and give you a written quote after an on-site assessment.
Farther areas: please book in advance