New York businesses & homes

Your on-site IT team

POS systems, networks and Wi-Fi, servers and backup, security cameras, websites and software — plus computer and phone repair, data recovery, home Wi-Fi, smart home and remote tech support.

Based in Flushing, Queens, we come to you across all five boroughs and the surrounding region.

Phone (315) 888-5858 WeChat daxinsmart

  • English & Chinese
  • We come to you
  • Transparent pricing
  • Businesses & homes

Map data © OpenStreetMap contributors (ODbL) · NYC Dept. of City Planning · U.S. Census Bureau

Restaurants · shops · offices

Business solutions

POS, networks, servers and backup, security cameras, websites and custom software for restaurants, shops and small offices.

See all services

Homes · individuals

Repair & home services

Computer, phone and tablet repair, data recovery, home Wi-Fi, new device setup, home NAS, printers, smart home, cameras and smart locks, at your place. Software problems can also be solved remotely.

Smart products, sourced & installed

We choose it, buy it and install it

Not sure which camera, smart lock, NAS or router to buy? There are endless models, and the wrong one either won’t fit or won’t do what you need. We recommend, buy with your approval and install.

Typical products

  • Security cameras
  • Video doorbells
  • Smart & security locks
  • NAS storage
  • Routers & mesh Wi-Fi
  1. We recommend

    A few models that fit your space, use and budget, with the differences and any ongoing costs (such as subscriptions) explained.

  2. We buy at cost

    Only after you approve the model — at cost, with the original receipt, no markup.

  3. We install on site

    Installation, setup, testing and a walkthrough. Installation is billed as labor.

Each product is ordered specifically for your job.

More on smart products

Transparent pricing

You know how the bill adds up before we start

Every on-site invoice is made of the four parts below, plus applicable sales tax. You get a written quote after an on-site assessment, and any extra time is discussed with you first. Remote tech support has no trip charge: labor only, by actual time.

  1. Trip charge by mileage

    Round-trip miles on the Google Maps fastest route.

  2. Labor by actual time

    1‑hour minimum per visit, then 15‑minute increments.

  3. Tolls and parking at actual cost

    Bridge and tunnel tolls, the Manhattan congestion toll and parking — actual amounts, no markup.

  4. Parts with your approval

    At cost with the receipt, bought only after you approve.

Adds up to: An itemized invoice

  • Evenings (6 pm to 9 am), Sundays and holidays: labor ×1.5
  • Saturday daytime at the regular rate
  • No rush fee
  • Applicable sales tax extra

How we work

From booking to invoice, every step explained up front

We come to you, and every visit follows the same steps. Software and settings problems can also be handled remotely: you start the connection, there is no trip charge, and labor is billed by actual time.

  1. Book

    Call, WeChat, email or the web form: tell us the problem and the location. Farther areas: please book in advance.

  2. On-site assessment and written quote

    We look at the equipment and the site and agree on the problem and the scope. The written quote sets out the work, estimated time, trip charge and likely pass-through costs.

  3. Work starts after you approve

    Nothing starts until you approve the quote. Parts are bought only with your approval, and extra time is discussed first.

  4. Walkthrough and itemized invoice

    We show you what was done, and the invoice itemizes labor, the trip charge, pass-through costs and part receipts.

Service area

Based in Flushing, on site across New York and the region

Our team is based in Flushing, Queens. Beyond the five boroughs we come out to Long Island, New Jersey, the lower Hudson Valley and coastal Connecticut.

  • All five NYC boroughs

    Manhattan, Brooklyn, Queens, The Bronx, Staten Island

  • Long Island to Riverhead Farther parts: book in advance

    Garden City, Valley Stream, Huntington, Bay Shore, Riverhead

  • Northern and central New Jersey Farther parts: book in advance

    Elizabeth, Morristown, Edison, Monroe Township, Middletown, and more

  • Lower Hudson Valley to Peekskill and Harriman Book in advance

    New Rochelle, White Plains, Peekskill, Harriman, New City

  • Coastal Connecticut to New Haven Book in advance

    Stamford, Bridgeport, New Haven

Book farther areas in advance: Upstate New York / the Hudson Valley, Connecticut, eastern Long Island, and central and southern New Jersey

See the service area
Service-area map: all five NYC boroughs, Long Island, northern and central New Jersey, the lower Hudson Valley and coastal Connecticut; our team is based in Flushing
  • Flushing, Queens: where our team is based
  • Areas we serve on site

Map data © OpenStreetMap contributors (ODbL) · NYC Dept. of City Planning · U.S. Census Bureau

Tell us what’s going on

Describe the equipment and the location. We look at the problem first, give you a written quote after an on-site assessment, and start only when you approve.

Farther areas: please book in advance

Reach us on WeChat

WeChat ID

daxinsmart

In WeChat, tap "Add Contacts" and search for this ID.