Business solutions are our main line. We also handle repairs and home services, and we source and install smart products. Our team comes to you, and software and settings problems can also be handled remotely.
Our team is based in Flushing, Queens, and comes to your shop, office or home. Software and settings problems can also be handled remotely.
You get a written quote after an on-site assessment. Work starts only when you approve, and any extra time is discussed first.
Trip charge by round-trip mileage, labor by actual time. Tolls, the congestion toll and parking are passed through at cost, with no markup.
How pricing worksAll five NYC boroughs, Long Island, northern and central New Jersey, the lower Hudson Valley and coastal Connecticut. Farther areas: please book in advance.
See the service area01 · Restaurants, shops and small offices
POS, networks, servers and backup, security cameras, websites and custom software for restaurants, shops and small offices.
Work can be scheduled before opening, after closing or on your day off
Registers, kitchen printers and card readers that work together
POS installation, setup and upkeep for restaurants and shops: terminals, receipt and kitchen printers, kitchen screens, card readers, menus and the network.
From the cable to the coverage, planned once
Backups tested by actually restoring them
Clear views where it matters, on your phone
Security cameras and recorders (NVR) planned and installed for stores, restaurants, offices and warehouses, with phone viewing, upkeep and expansion.
Bilingual business websites, from domain to launch
Mobile-friendly business websites in Chinese, English or both, plus help with your domain, company email and Google Business Profile.
Tools built around how your business works
Custom software around your workflow: internal tools, web and mobile apps, WeChat mini-programs and links between your systems. Needs first, then a quote.
02 · Homes and individuals
Repairs, SSD & RAM upgrades, reinstalls, cleaning
Mac and Windows laptops and desktops fixed on site: won’t start, slow, viruses, SSD and memory upgrades, OS reinstalls, internal cleaning and dust removal.
Screens, batteries, ports, water‑damage checks
iPhone, iPad, Samsung and other Android repairs at your place: screens, batteries, ports, cameras, back glass, speakers and mics, water-damage checks, software.
Getting back deleted and lost files
Deleted photos and files, formatted drives and cards, files stuck on a computer that won’t start. We assess first, give you the honest odds, then you decide.
New devices set up, data and WeChat moved
New computers and phones set up at your place, with photos, contacts and files moved. WeChat chats move with WeChat’s own tools; how much depends on WeChat.
Home NAS, scheduled backups, old drives copied
A home NAS such as Synology or QNAP set up at your place, scheduled backups for computers and phones with a test restore, and old drives copied to new storage.
Speakers, plugs and bulbs, robot vacuums, routines
Smart speakers, plug-in plugs and bulbs, robot vacuums, camera and doorbell apps, and Google Home, Alexa or Apple Home routines. No hard-wired electrical work.
Cameras, video doorbells, smart and security locks
Home cameras, video doorbells, smart locks and security locks installed, with phone viewing, alerts and family access set up and explained to everyone.
Remote help for homes and businesses, no trip charge
Software and settings problems handled over a remote session you start and can end at any time, for homes and businesses. No trip charge; labor by actual time.
03 · Chosen, bought and installed for you
We recommend the right cameras, smart locks, NAS and routers for your needs, buy them for you and install them on site.
We learn what you need, the space and your budget, suggest a few suitable models and explain the differences. You decide.
Once you approve, we buy it at cost with the original receipt, with no markup.
Installed, set up and tested on site, and we show you how to use it, including from your phone.
Each product is ordered specifically for your job.
How it works
For on-site services we find out what is going on, assess it on site and give you a written quote; nothing starts until you approve. For remote tech support we first check whether it can be done remotely, and you start the connection.
Call, message us on WeChat, email or use the form, and describe the equipment and the problem.
We look at the site and the problem, agree on the scope and give you a written quote.
Nothing starts until you agree. Parts and equipment are bought only with your approval, and any extra time is discussed first.
We show you what was done. The invoice itemizes labor, the trip charge and any pass-through costs.
Call or message us on WeChat and describe the problem (photos help). We will help you work out what to do and whether a visit is needed.
Tell us what is going on. We look at the problem first and give you a written quote after an on-site assessment.
Farther areas: please book in advance
