Transparent pricing
The trip charge follows mileage and labor follows the time actually worked. Tolls, the congestion toll and parking are passed through at actual cost with no markup, and parts are at cost, bought only after you approve. You get a written quote after an on-site assessment.
The method
We publish how the price is worked out rather than a flat price, because every site has a different distance, route and amount of work. Every invoice itemizes the parts below.
1 Trip charge
2 Labor
3 Pass-through costs
4 Parts & equipment
Sales tax: Applicable sales tax is extra and shown as its own line.
Remote tech support: No trip charge; labor only, by actual time (a 30-minute minimum per session — anything shorter is billed as 30 minutes — then 15-minute increments), ×1.5 in the evening, on Sundays and on holidays as usual. If a visit turns out to be needed, it is billed the way described above. About remote tech support
Estimate
Choose a service and enter a ZIP code or address to see a rough range for the trip charge plus labor. Pass-through costs, parts and tax are extra; for on-site services the final price is the written quote after an on-site assessment. Remote tech support needs no address, and the estimate shows how it is billed.
The estimator needs JavaScript
You can also call (315) 888-5858 or message us on WeChat (daxinsmart) with the service and your ZIP code, and we will estimate it using the method on this page.
You changed the details. Select “Estimate the cost” again to update the range.
Choose a service and enter a ZIP code or address to see a rough range and what it includes.
Remote tech support needs no address. Select “Estimate the cost” to see how it is billed.
We could not estimate this
You can also call (315) 888-5858 or message us on WeChat (daxinsmart) and we will work it out the same way.
Trip charge plus labor. Pass-through costs, parts and sales tax are extra.
Also good to know
Times & distance
The time of day only affects labor; the trip charge follows mileage. Farther areas need advance booking.
| When | Labor |
|---|---|
| Monday to Friday, daytime (9 am to 6 pm) | Regular |
| Saturday daytime (9 am to 6 pm) | Regular |
| Evenings (6 pm to 9 am) | ×1.5 |
| Sunday | ×1.5 |
| Holidays | ×1.5 |
Holidays
We work on site from our base in Flushing, Queens. For farther places the trip charge is still round-trip mileage, and:
Please book in advance for
Sample invoice
Here is how each line of an invoice comes about. Amounts depend on the rates at the time and the actual costs, and appear on your written quote and invoice; they are left out here so you can see the basis of each line.
The example
A few common cases
| Item | Basis | Qty |
|---|---|---|
| Trip charge | Flushing ⇄ Midtown and back, Google Maps fastest-route mileage | Round-trip miles |
| Labor (weekday daytime) | 1 h 22 min worked; rounded up to the next 15 minutes after the first hour | 1.5 h |
| Tunnel tolls Pass-through | 2 | |
| Manhattan congestion toll Pass-through | Actual MTA charge, once that day; the only customer in the zone that day | 1 |
| Parking Pass-through | Meter receipt | Receipt |
| Part: laptop screen | At cost, bought after approval, receipt attached | 1 |
| Sales tax | Applicable sales tax | — |
Quotes
The estimate is only a guide. You get a written quote after an on-site assessment, and work starts once you approve it.
Call, message us on WeChat, email or use the form. You can also try the estimator above first.
Once we have confirmed the problem and the scope, you get a written quote with labor, the trip charge and expected pass-through costs.
Parts and equipment are bought only with your approval, and any extra time is discussed first.
Trip charge, labor, pass-through costs, parts and sales tax are listed separately, with receipts for pass-through costs and parts.
Business projects: POS, network cabling, security cameras, servers and website projects get a written project quote after an on-site assessment, itemizing labor, trip charges, pass-through costs and equipment the same way.
Every site has a different distance, route and amount of work, so we publish the method rather than a flat price. Use the estimator on this page for a rough range; after an on-site assessment you get a written quote.
We drive out from Flushing and back again, so the trip charge follows round-trip mileage on the Google Maps fastest route. Each customer’s trip charge is worked out separately and does not change with how we schedule the day.
It only applies when the job is in Manhattan at or below 60th Street (the congestion relief zone). We pass on the actual MTA charge, at most once a day, split among that day’s customers inside the zone. Customers outside the zone never share it.
Evenings (6 pm to 9 am the next day), Sundays and holidays: labor ×1.5. The trip charge, pass-through costs and parts stay the same. Saturday daytime (9 am to 6 pm) is billed at the regular rate, and there is no rush fee.
There is no charge if you cancel before we arrive, even if it is less than 2 hours before the visit, though please tell us as early as you can. If we arrive at the agreed time and, after waiting 15 minutes, still cannot reach you, get in or find anyone there, the visit is billed as a visit: the trip charge, pass-through costs already incurred (such as tolls or parking) and the minimum labor for that visit (1 hour, or 2 hours for trips over 35 miles each way).
The estimate uses the distance and typical labor time for that kind of job, so it is a guide. After an on-site assessment you get a written quote, and if more time or parts are needed during the work, we talk to you first.
POS, network cabling, security cameras, servers and website projects get a written project quote after an on-site assessment, itemizing labor, trip charges, pass-through costs and equipment the same way.
You can pay by Zelle or by check made out to Daxin Services Inc. The Zelle details are on your invoice, and payments go only to an account in the name of Daxin Services Inc. If anyone asks you by WeChat, text or email to pay a different account, call us at (315) 888-5858 to confirm first.
Tell us the service and the address. We look at the problem first and give you a written quote after an on-site assessment.
Farther areas: please book in advance