Phone · WeChat · Email · Online
Contact & booking
Use whichever is easiest. Tell us where you are and what is going on; we look at the problem first and then arrange an on-site assessment.
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Phone
Call us and tell us about the equipment and the problem.
Call -
WeChat
WeChat ID
daxinsmart
In WeChat, tap "Add Contacts" and search for this ID.
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Email
Good for sending photos, model numbers and longer descriptions.
Email us
Our team comes to your shop, office or home. Software and settings problems can also be handled remotely. See the service area
Book online
Book a service
Fill in the form below. We will contact you to confirm the details and the time. Visits and remote tech support can both be booked here.
We have your booking request
Thank you! We will contact you by phone to confirm the details and the visit time.
To add details or photos, call us or message us on WeChat.
What happens next
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We contact you
We reach you the way you chose and ask about the equipment and what you need.
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On-site assessment, written quote
We look at it on site and give you a written quote. Work starts only when you approve. For remote tech support we first check whether it can be done remotely, and you start the connection.
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Walkthrough, itemized invoice
We show you what was done. The invoice itemizes labor, the trip charge and any pass-through costs.
Farther areas: please book in advance
Upstate New York / the Hudson Valley, Connecticut, eastern Long Island, and central and southern New Jersey
How pricing works
Trip charge by mileage, labor by actual time; tolls, the congestion toll and parking are passed through at actual cost with no markup.
We use what you send only to contact you and arrange the service. We do not sell your personal information. Privacy policy